How and why North Creek Kids sends text messages through Backstage.
Effective date: August 17, 2026
North Creek Kids, a 501(c)(3) nonprofit organization (northcreekkids.com), owns and operates Backstage (backstage.nchstheatreco.com), the member portal used to coordinate volunteers, rehearsals, and productions for North Creek High School Theatre and other programs we support. As part of Backstage, North Creek Kids sends SMS (text message) notifications to students, parents, volunteers, and staff who choose to receive them.
Opt-in is always explicit and voluntary. We only send SMS messages to phone numbers provided by users who affirmatively opt in through the Backstage member portal — for example, when creating or updating a member profile and checking a box to enable text notifications. We do not add phone numbers to our SMS list from any other source, and consent is never a condition of participating in a program.
SMS notifications are sent only to students, parents/guardians, volunteers, and staff who opt in through the Backstage member portal in connection with a program North Creek Kids supports, such as North Creek High School Theatre.
If you opt in, you may receive SMS messages related to:
We do not send marketing or promotional messages unrelated to the programs you or your student participate in, and we do not sell or share your phone number with third parties for their own marketing purposes.
Message frequency varies based on program activity and rehearsal or production schedules. You may receive multiple messages per week during active production periods, and few or none during off-seasons.
Message and data rates may apply based on your mobile carrier and plan. North Creek Kids does not charge for SMS messages.
You may opt out of SMS messages at any time by replying STOP to any message you receive from us, or by updating your notification preferences in the Backstage member portal. After opting out, you will receive one final message confirming your removal, and you will not receive further SMS messages from us unless you opt back in.
Reply HELP to any message for assistance, or contact us directly at hello@northcreekkids.com.
Carriers are not liable for delayed or undelivered messages. Supported carriers include major U.S. wireless carriers; availability may vary.
For more information about how we handle your information, see our Privacy Policy and Terms of Service.